SSF – Trauma Informed Practice

SSF – Trauma Informed Practice

Thank you for attending – SSF Trauma Informed Practice Webinar with Will Thomas

It was a pleasure to be able to share my passion for coaching, trauma-informed practice and some of the latest developments in trauma-working with you this afternoon online. Thank you for attending.  Please find below the resource I referred to in the presentation and how to find out more about the self study and supported study online course.  There’s discount available on this link for 24 hours for SSF supporters.

Panci Attack Management

This protocol is a great way to help manage down panic and anxiety.  This and many other tools and techniques are available in the Trauma-informed Coaching Course online. If you’d like a copy of this resource  or  reading recommendations for free email me now. For more information about the online course click here.

What people say about Will’s Coaching, Therapy and Training

“Brilliant facilitator! Very approachable and personable!…Practical Ideas” JOEL BAILEY, BIRMINGHAM

“Will is without doubt one of the top trainers in the UK and indeed the world. His training consistently received outstanding evaluations and more than often all delegates rated the training as being outstanding. Not only that, but in retrospective research with programme participants, Will’s training was frequently identified as having had sustained and long-term impact” DR RICHARD CHURCHES, GOVERNMENT ADVISOR, KEYNOTE SPEAKER

“This course has reiterated that psychology of change and how people are motivated is complex and how we have to treat each person differently and carefully…The skills I have learned  have helped me grow not only as a coach but as a person. I have been able to effectively implement many of the strategies in my current role” SA, KINGDOM OF BRUNEI

“Motivational, throughout provoking programme” RD, BIRMINGHAM

“I can not recommend Will highly enough. PS I don’t normally recommend and I certainly don’t normally share information like this” SIR CHRISTOPHER STONE, GLOBAL CHIEF EDUCATION OFFICER, GEMS, DUBAI

100% Lightbulb moments. refreshing, motivation into action! NR, HERTFORDSHIRE

Click here for more information and to book your discounted place on the SSF. The discount is open until Midnight on 10th Sept 2020.

The Reluctant Home Worker – How to excel at home working

The Reluctant Home Worker – How to excel at home working

“Seriously Useful, Seriously Funny” 
Download your free copy here
How do you stay sane and productive whilst home working?
What have Hamsters, Doughnuts and Marmite got to do with ramping up your efforts at Home Working?
Whether you’re at home alone watching the tumble weeds roll,  working partially at home and partially frontline, or you’re trying to juggle work and run Table-Top Forest School at 11am, and Cross Curricular Latin for your 5 and 7 year old at 2pm, you’ll find some great tips and tools for home-working in this resource.
For leaders, co-workers,parents and single people across the land.
Proven Tips, Concretely Researched
Written by a Will Thomas, dyed-in-the-wool,  18 year veteran of home-working, and also the award-winning author of The Managing Workload Pocketbook, Professional Coach, Trainer and Therapist. Bringing you a mirthful and heartening set of tips and tools for making home-working really work.
Kick procrastination into touch and get serious about how to get all your needs met even though you’re at home.
“The antidote to these serious times – giggle-making and really useful”

Coronavirus -7 Stages of Change and Why Kindness Really Matters

Coronavirus -7 Stages of Change and Why Kindness Really Matters


Understanding the psychological impact of “the new normal” and what to do about it

Change has always been a constant. Yet in recent weeks we’ve been plunged into a pace and scale of change with Corona virus, that few can have escaped being affected by.

We are all adjusting to new ways of thinking, working and behaving. It’s brought us very practical day-to-day issues with food, work and childcare. It also raises important questions for our psychological state:

  • What does this mean for our mental health and well being?
  • How do you manage that uncertainty within yourself, and help others to adapt?
  • How do you stay firmly ‘feet on the ground’ when the ground is shifting so fast?

Putting on your own oxygen mask first

When you fly anywhere (obviously not at this time!), you’re briefed in the plane about safety and also told, “put on your own oxygen mask before helping others”. This safety briefing is a great metaphor, away from flying, for making sure we keep resilient and resourceful, so we can keep supporting others. It’s hard to work, and care for others in a way that is sustainable, if we are feeling depleted.

What follows are some ways of staying resilient, strong and productive, beginning with The Serenity Questions and moving onto The 7 Stages of Change and some great ways of helping yourself and those you love and support to thrive.

“Grant me the serenity to accept the things I cannot change,
Change the things I can, and  have the wisdom to know the difference”

These three questions are amongst the most versatile for rethinking challenging situations.

Breaking down a situation, into the following three areas helps us to work on what can be actioned and what is not helpful to spend time on.

  1. What do I/we have control over? This is only ever your own thinking and behaviour.  If you are aware of these aspects of yourself, you can choose to change them
  2. What can we/I influence? This is about how we can encourage others to do things differently eg change their behaviour or how we can change systems and processes that we have to encourage people to change how they do things eg we are all washing our hands more than we were 4 weeks ago!
  3. What can’t be changed that I might need to come to accept? Working on accepting what is not changeable. And therefore letting go of giving it energy and attention.

By ‘splitting out’ our situation or problem in this way we start working on actionable parts.

Taking action is massively helpful to mental health and reduces stress.


Eg I can reduce to once per day, getting the news – and only get it from one calm, factual source, I can set a reminder on my phone about hand washing and not touching my face. That’s all pretty much within my control.


I can check in with my team/family/friends virtually once a week as a group and/or pick up the phone to individuals through the week to check on progress, but also listen carefully to them and support with warmth, compassion and practical ideas where necessary – this is my influence-based action.


Finally, I can acknowledge that the thoughts I am having about my elderly relative are deeply worrying, I can work on accepting that I have done all I can to educate them about the current situation, I am doing all I can to keep in touch with them, and to help them stay fed, and so I can work on coming to accept that I have done all I can.

Acceptance often needs working on most.  It can come easy for some, but not for others. We tend to go through stages of change which are not always predictable in terms of their sequence or timing. They are however highly recognisable across the human population.  These stages have been summarised below, bringing together a number of different academic perspectives on human change process.


If you are a parent, a sibling, a grandparent, a leader, a carer, a friend, indeed if you have any social connections at all, you are a role model in this crisis. Understanding and managing yourself first of all is key to responding well and supporting others effectively.

Take a look at the model below, so it’s just an idea of reality.

That said, it can be helpful in times of uncertainty to use theories and models to get a sense of what might be happening and how you might choose to ‘mindfully respond’ rather than ‘reacting’.

The model represents a series of stages which people, including yourself, might move through in adapting to the changes we currently face.

Kubler-Ross suggests that responses to change are seldom linear and we can skip steps, revisit them, jump quickly to the end or stay stuck in stages along the way.  We may not follow the neat sequence suggested in the graphic.  Prochaska and Diclemente, suggest that we can relapse and not embed habits of change, and then the process can restart.

Evidence suggests that people who adapt best to change, quickly move through a set of stages.  These stages are not always distinct and it’s not a straight line of adaptation. That said,  if we have  some understanding of the stages it can help us with our own adaptation to these differences. Do you recognise any of these stages in your own reactions to the recent expectations over Coronavirus?

It’s also very helpful in understanding what others are going through emotionally and mentally, and in choosing how best to support them. Which stages have you seen in others at home, work or in the media?

Processes of Change Framework

The 7  stages of change are typical of imposed and complex change scenarios. Change can be Elective, ie you have chosen it, like a job change, or it can be Imposed like the UK Covid-19 lockdown, equally it can be Complex, that is to say a mix of elective and imposed. At this stage in The UK, we are still able to make some choices at home, even in our lockdown.

The 7 Stages of Change graphic, not only offers a summary of some of the shifts people may move through in imposed or complex change but also guidance on recognising and supporting them at each stage.


I’ve put together a short E-Book to offer you practical solutions and suggestions to support your family, your team, yourself and your friends through this tricky time. It offers further practical details on how to support yourself and other people through these difficult Covid-19 challenges.

To get practical suggestions on:-

  • supporting others
  • home working
  • staying resilient and strong
  • managing difficult thoughts and emotions
  • 20+ tools and tips for you and those you support
  •  PLUS latest research on kindness that will blow you away!

Download your FREE   “Change and Kindness in  Covid-19 World”


Thank you for reading. If you or someone you know is finding it hard to adapt right now, do get in touch, there are various ways we may be able to help.

Will Thomas MA, BSc(Hons) is a Qualified Life Coach, Master Practitioner of NLP, Registered Hypnotherapist and Emotional Freedom Technique Practitioner. He is a prolific and award-winning author/co-author, with 12 published books in the field of Coaching, Well Being and Creativity (Bloomsbury, OU Press and Pocketbooks). He’s worked internationally as a coach, therapist, and trainer and has a private practice in Malvern, Worcestershire, at The Centre for Well Being.  He is fully set up for high quality virtual support, wherever you are.

If you’ve been affected by the issues in this article and would like more support with managing your mental and emotional well being or making the most of these changes email Will Thomas now    For information online visit:

The Elixir of Life..

The Elixir of Life..

Sleep: The Elixir of Life

By Will Thomas

Are you and your children getting enough sleep? Modern life often makes this difficult. A raft of recent research suggests that getting 7-9 hours sleep per night as an adult, and 10 hours for a young person is essential for health, happiness and performance.


Teenagers, with the demands of growth and school, often needs additional rest.  It’s been suggested that the brain has a finite number of quality decisions it can make before it needs sleep.   The ideal length of a daytime nap is no more than 27 minutes.


The National Sleep Foundation suggests that many young people get insufficient sleep.  This can affect their school performance, and their mental and physical health.  Getting young people into good sleep habits is essential for their long term well being. Anxieties, social media pressures, and the disruptive blue light of screens are all culprits in sleep reduction. Insufficient sleep is now a major factor cited in mental health problems and reduced concentration spans.


5 top tips for healthy sleep habits


  1. Make sleep a priority, and work out when bedtime and waking needs to happen for the full 10 hours
  2. Avoid: screens for 1.5 to 2 hours before sleep time and avoid exercise or food in this slot too
  3. Avoid: chocolate, caffeinated drinks like tea, coffee and cola for at least 4 hours before bedtime
  4. Establish a sleep routine before bedtime with quieter activities, eg reading, quiet conversations, tooth-cleaning, organising the next day, journaling your worries, and showering
  5. Show them how: model good sleep behaviours yourself and kill the Wi-Fi well before you all go to bed


For help with sleeping for yourself or your children, contact Will Thomas for a free 30 minute consultation to see what Coaching, Hypnotherapy and Emotional Freedom Technique could do for you.  Email for info now